Full-Time Center Associate

<p>The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.<br>The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. </p><p><b>RESPONSIBILITIES</b> </p><ul> <li>Delivers outstanding customer service to walk-in customers and telephone inquiries</li> <li>Continuously practices good listening skills with customers, UPS Store team members, and leadership</li> <li>Takes ownership of the customer\'s shipping needs and offers viable solutions</li> <li>Takes action to learn all product and service offerings, alternative solutions, and industry trends</li> <li>Operates all equipment, software, and devices in an expert fashion and is willing to teach others</li> <li>Maintains a clean, organized, and safe working environment</li> <li>Performs other duties as assigned</li> </ul> <p><b>QUALIFICATIONS </b> </p><ul> <li>High school diploma or GED required</li> <li>Strong computer skills, including Microsoft Office and Adobe Suites</li> <li>Outstanding phone skills</li> <li>Strong verbal and written communication skills, including spelling and math</li> <li>Prompt, reliable, and responsible</li> <li>Able to lift 40+ pounds</li> </ul>